Accessibility Support
Driving Inclusion — Designing for Everyone
At Zoiko Group, we are committed to making technology, content, and experiences accessible to all. Accessibility is not just a compliance obligation — it is a reflection of our values: inclusion, innovation, and respect for human dignity.
We believe that every person, regardless of ability, should have equal access to information, services, and opportunities across our global digital ecosystem.
As a multinational enterprise serving diverse communities worldwide, we continuously strive to ensure that our digital platforms — including our websites, applications, and online services — are usable and welcoming to everyone.
At Zoiko Group, we are committed to making technology, content, and experiences accessible to all. Accessibility is not just a compliance obligation — it is a reflection of our values: inclusion, innovation, and respect for human dignity.
We believe that every person, regardless of ability, should have equal access to information, services, and opportunities across our global digital ecosystem.
As a multinational enterprise serving diverse communities worldwide, we continuously strive to ensure that our digital platforms — including our websites, applications, and online services — are usable and welcoming to everyone.
Our Commitment to Digital Accessibility
Zoiko Group is dedicated to:
Zoiko Group is dedicated to:
- Meeting or exceeding globally recognized accessibility standards, including WCAG 2.1 Level AA and the evolving WCAG 2.2 guidelines
- Aligning with all applicable accessibility legislation, such as:
- The Americans with Disabilities Act (ADA)
- Section 508 of the U.S. Rehabilitation Act
- The UK Equality Act
- The European Accessibility Act
- Other national and international laws and standards
- Ensuring compatibility with common assistive technologies, including screen readers, alternative input devices, and adaptive software
- Embedding accessibility and inclusive design into all stages of our product development, user experience (UX), and content creation lifecycle
Features to Support Accessibility
Our digital properties are built with a wide range of accessibility features designed to enhance usability, including:
Our digital properties are built with a wide range of accessibility features designed to enhance usability, including:
- Descriptive alternative text (alt text) for all meaningful images
- Structured headings and semantic HTML to support screen reader navigation
- Logical tab order and focus indicators for keyboard navigation
- Sufficient color contrast and scalable text to support users with visual impairments
- Captions and transcripts for multimedia content
- Compatibility with a variety of screen readers, including JAWS, NVDA, VoiceOver, and TalkBack
- Continuous testing and refinement to meet the highest standards of accessible design
Feedback & Support
We recognize that accessibility is an ongoing journey, and we value the insights of our users.
If you encounter an accessibility barrier while using any of our websites or digital platforms — or if you require assistance accessing content or services — please contact our Accessibility Support Team:
We recognize that accessibility is an ongoing journey, and we value the insights of our users.
If you encounter an accessibility barrier while using any of our websites or digital platforms — or if you require assistance accessing content or services — please contact our Accessibility Support Team:
[email protected]
+1-800-484-5564 (Option 4 – Accessibility Services)
Zoiko Group Accessibility Office
1401 21st Street, Sacramento, CA 95811, USA
+1-800-484-5564 (Option 4 – Accessibility Services)
Zoiko Group Accessibility Office
1401 21st Street, Sacramento, CA 95811, USA
Submit Accessibility Feedback Form – Click Here
We will make every reasonable effort to respond promptly and ensure that the requested information or functionality is made accessible to you.
Continuous Improvement
Accessibility is not a static goal — it is a process of continuous innovation and leadership.
Accessibility is not a static goal — it is a process of continuous innovation and leadership.
To this end, Zoiko Group:
By building experiences that are usable by everyone, we honor our values and advance our mission to create positive impact across the communities we serve.
We thank you for your partnership in this important endeavor — and for helping us make Zoiko Group’s digital platforms accessible to all.
- Conducts ongoing accessibility audits of our websites and platforms, using both automated and expert manual testing
- Engages with leading accessibility consultants and organizations to inform our practices
- Provides regular training on accessibility best practices to our development, design, and content teams
- Actively incorporates user feedback to drive improvements
- Champions inclusive design as a core principle of our corporate culture
By building experiences that are usable by everyone, we honor our values and advance our mission to create positive impact across the communities we serve.
We thank you for your partnership in this important endeavor — and for helping us make Zoiko Group’s digital platforms accessible to all.